
THE M&E EVENT THAT SPEAKS HOME TRUTHS TO HOSPITALITY.
Join the "Truth Tribe"
Join a community thatโs challenging the old ways of hospitality.
Exclusive discounted ticket | Early speaker & content reveals | FREE State of the Nation report | FREE 3-month Venue Performance subscription
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Speaking home truths to hospitality
A brand new event for meetings and event professionals working in venues and hotels. A safe space to share your experiences, hear from experts, and embrace new ideas. Yes, it will push you out of your comfort zone - but , as we know, nothing grows there!
For too long M&E has been sidelined; overshadowed in hotels by beds and overlooked elsewhere due to misunderstanding. Decisions have relied on gut instinct and opinion rather than facts.
It's time to challenge old assumptions, uncover truths and debunk myths.
Growth starts with the truth!
Truth rooms...
Understanding the Truth Room flow:
Sessions are centred around 3 tracks โ People, Strategy, and Tactics โ and follow a journey we call the Truth Path. Each track proposes a "home truth"... "it's not that, it's this"... then follows the truth path for each session. They will challenge assumptions, reveal deeper insights, and offer practical tools you can take back to your business. No matter which track you follow, or if you want to mix between them, every session fits into this clear, structured truth path:
๐งจ Debunk = That's a myth
๐ก Reveal = Here's the truth
๐ Reframe = Let's rethink it
๐ Do = Here's how
Your people aren't leaving hospitality - they're leaving you.
Debunk
The reason people stay? It's not pay - it's their purpose.
Reveal
Hosts not staff: build roles around purpose and pride.
Reframe
Build your EVP: A mini lab for careers worth having.
Do
2) Strategy...
"It's not a plan. It's a choice."
A "strategic plan" is a list. Why most strategies aren't strategy.
Debunk
Play to win, not just to not lose.
Reveal
Forget loyalty. Build memory.
Reframe
Design your brand's "where to play/how to win".
Do
2) Strategy...
"It's not revenue management. It's arelationship management."
You don't yield your way to revenue. You create value first.
Debunk
It's not UX, it's guest choreography.
Reveal
Forget frictionless. Design for memorability.
Reframe
Build your guest-first playbook.
Do
Keynote speaker, company
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Jane Pendlebury, CEO - HOSPA
Jane will be introducing a new hospitality professional development course. As CEO of HOSPA, Jane is an enthusiastic supporter of hospitality and always remains a positive advocate for the industry!
Jason Gutteridge, venuedirectory.com
Jason hosts a no-nonsense panel of straight-talking M&E experts, setting the tone for the day's HOME Conference. Expect sharp insight, real challenges, bold opinions, and honest debate that will energise the day.
Peter Heath, Venue Performance
Venue Performance is a benchmarking service for meetings and events venues & hotels. The platform benchmarks performance against the market and competitors with bespoke reports.
Speakers include "Tribe Leaders" from...
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